Refund Policy
Last Updated: 23 December 2025Overview
At VectorHive Solutions, we value your satisfaction. This Refund Policy outlines the conditions under which refunds may be granted for services purchased through our website.
Non-Refundable Services
Please note that customized campaigns, completed audits, and digital products that have been accessed or downloaded are non-refundable due to the nature of digital service delivery.
Requesting a Refund
To request a refund, please contact us at support@vectorhive-solutions.com with your order details. We will review your request and notify you of the outcome within 3-5 business days.
Processing Approved Refunds
If approved, refunds will be issued to your original payment method within 7–10 business days. Processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not received a refund within the stated timeframe, please check with your bank or payment provider. If issues persist, reach out to our billing team.
Contact Us
If you have any questions about our Refund Policy, please reach out to us at:
Email: support@vectorhive-solutions.com
Phone: +1 417 584 7741
Address: 4240 Duncan Ave, Saint Louis, MO 63110